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Testimonials

Below you will find what some of our customers say about our dealership.

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"To: Manager, Alefs Harley-Davidson Service Manager, Alefs Harley-Davidson I want to express my sincere thanks and gratitude for the EXCELLENT customer service provided me by your entire service staff on October 20th 2007. While riding in an Iron Butt, attempting to ride a motorcycle 1,000 miles in less than 24 hours, my battery went dead at a gas stop, needless to say my riding buddies an I had to "Bump Start" my bike. Well we got it started and as fate would have it your shop was on the route so we pulled in. Vicki Huck was very helpful and understanding in that she got my bike in right away and David, sorry I did not get his last name, one of the outstanding service techs checked out my bike and installed a new battery. All this in less than an hours time, which kept our group on schedule. We made the ride from Plano, Texas to Chester Nebraska, (with a stop at Alefs Harley-Davidson for a new battery) and back to Mckinny, Texas a total of 1053 miles with time to spare. Thanks guys for being so professional, and helping out a fellow Harley-Davidson rider. You guys "ROCK"."

By: Dxereke Carrollton,TX

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"I had starting problems w/ my '98 Road King. The Service Team @ Alef's threw all their talents at this problem. Long story short, it's fixed & runs better than ever! The service dept @ Alef's has highly trained technicians that are caring & considerate. I suggest to fellow HD riders to take their bikes to Alef's you will be taken care of. "

By: Anonymous augusta ,KS

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" I have been a female motorcylce enthusiast for quite some time. As a single mom and working to keep my two youngest of five headed in the right direction I have been considering using my love for motorcycles and riding as a way to keep my teenagers interest for driving and safety as "quality family time". I have spent some long hours mulling over the idea of buying MY FIRST Harley, checking them out in magazines and pricing them. I finally got the chance to come in your wonderful store and actually check out a Harley for my hopeful winning combination of "driving tips for safety and quality time with my kids". I have to tell you guys have it going on with 1) Your perfect location 2) Your great atmosphere of casual dress and shop til you drop 3) Accessories are abundant for any kind of Harley one would have 4) Salespeople are very gracious with the idea to allow you to shop, back off if you are looking and ask when you need help. I had questions and your salesman took me to his computer and actually showed me the different types of bikes I was questioning. I had read up on my bikes. He had showed me a bike on the floor, I saw it on the computer in a different color, I realized I loved the one on the floor! AWESOME experience!!! THANK YOU!! I will be back to make my purchase with my teenagers with me!! You really have it together Alefs!"

By: Kala Sedgwick,KS

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"Dan And Linda here. We would like to tell you and all the staff at Alefs. We realy injoy our new 08 Night Train. We want to thank you all for a very informative experience. We have shoped many places and the Alefs staff made this very easy. We did not know many of the programs and equipment that were out there for us. Thanks again, Dan "

By: Dan Claflin,KS

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"Great service!!! Couldnt ask for better people to deal with!"

By: LARRY Winfield,KS

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"Had great experience, the entire staff at Alefs showed me what true customer service is !!!!!!! Thanks Again"

By: Anonymous ElDorado,KS

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"Recently I bought a 2008 Ultra Classic. The entire sales team were extremely helpful in making sure I made the right choice. They went to great lengths to make sure that I got just the right bike exactly the way I wanted it. The complete process of sales, financing, and those who handled all the accessories were professional in all respects. Thanks for being so helpful and customer oriented. Bob in Garden City, Kansas"

By: Bob Garden City,KS

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"I recently purchased a new XL 883R Sportster. I had not ridden or owned a motorcycle for several years and had a lot of questions. Our sales person was very patient, knowledgeable, and professional. This was also the case of all the employees I dealt with from the parts, service, accessories and the financial/insurance departments. Great experience! Thanks Randy "

By: Randy Hutchinson ,KS

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"WAS AN AWESOME EXPIERIENCE. WE HAD A VERY GOOD SALESMAN,HE WAS VERY HELPFUL TO US BECAUSE WE WERE FIRST TIME BUYERS.THE STORE WAS A VERY NICE AND GREAT LOCATION,WE DIDN'T HAVE ANY PROBLEMS FINDING YOU.THE PAPERWORK WASN'T ROCKET SCIENCE AND WAS EASY TO UNDERSTAND. THANK YOU MR.& MRS.SAM L. DARROCH GCKS 07 DYNA WIDE GLIDE OWNERS."

By: Anonymous GARDEN CITY,KS

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"Just got my first Harley Ulta Classic. I love the bike and the way I was treated by all the folks at Alefs. Looking forward to working with all of the folks at Alefs in the future."

By: Michael Wichita,LA

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"Recently I was rear ended on my bike by a Buick. I was really worried my Soft Tail was history, But Alefs service department got it back together and looking and riding better than ever. They did an AWESOME job. I would like to thank every one that worked on the bike and dealing with the insurance company. I can't wait to do more business with Alef's, I just hope its under better circumstances."

By: Anonymous Wichita,KS

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By: Jason Wichita,KS

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"My husband and I purchased our 1st Harley Davidson Road King. We have had Honda and Kawasaki and like them very much. We are really liking this Harley Davidson and should have bought one sooner. Your dealership has the best customer service than any bike shop in Wichita. Everyone there is very knowledable about any questions we have had. Our salesman Don has been great and could answer everything we needed to know. The process was easy even though we paid cash - which makes this Harley Davidson Road King Peace Officer Model even more fun to ride. "

By: Pamela Augusta,KS

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"this was my first bike and i am very happy with my bike.your dealership is very nice.my thanks to don walker for all his help. thanks again."

By: john Pretty Prairie,KS

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By: Phillip El Dorado,KS

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"Buying my first Harley Davidson was the MOST enjoyable experience EVER. Alan you are the best!!!. It was so easy and carefree I would recommend Alefs to EVERYONE. Also the Sales Ladies are VERY knowlegable and A GREAT asset to your sales team. Kristen and Nancy I value your honesty, Knowledge, and GREAT tastes in picking a jacket, helmet, and other stuff."

By: Michael Winfield,KS

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"I think these peoples #1 goal is to make you happy & comfortable. No pressure, go all out to help you just about anyway they can. When you walk in there you become a V.I.P. and thats no bull!! I glad I waited and bought my FLHT from them. Keep up the good work, got my vote!!!"

By: Rick Yates Center,KS

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By: Gene Wichita,KS

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By: Shannon York,NE

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"You have an amazing facility & a huge selection of bikes, parts, and accessories. I was totally impressed. I will be a return customer for parts & my next bike."

By: Richard Hutchinson,KS

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"Great new place! Wish Ya'll had that when I was working there."

By: Charles ConwaySprings,KS

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"I hadn't been on a bike since I was stationed in Japan in 1980. Also, in 2005, I was diagnosed with the big "C" and given 8 months to live. Well, having made it 24 months passed that news, I decided I was going to live forever and wanted to celebrate the moment by purchasing my dream bike, A Harley Davidson anything. I walked in to Alef's and was met by Don Walker. Don walked me around and showed me the various bikes and had me sit on one or two. Then we discussed my previous military experience and he showed me the 07 USAF Patriot Softtail, not bad. Since I was traveling between Hawaii and Wichita, I had to delay consideration of the purchase until mid-March. While I was in Hawaii, Don stayed in contact through email. Two days after I returned to Wichita, my wife Lisa and I went to Alef's and Don had her sit on the bike. Two days after that, we returned and bought it. I am in love with that bike (and my wife of 22 years of course). The sales, parts, and accessories staff were fantastic. I have never felt so comfortable while purchasing transportation. Now, when I am traveling, all I can think about besides my wife and kids is that beautiful ride waiting for me in Wichita. It has only been a month since I bought the bike. I am still a bit shaky when I ride but I am getting used to the feel more and more each day. I want to thank each of you for the experience and the assistance you gave Lisa and me. If I get three more good years, believe me it will be attributed to God, Family, Friends and that wonderful 07 Harley Davidson USAF Patriot Softtail. Now, all I need is some warmer weather! "

By: Steve Wichita,KS

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By: Leland Newton,KS

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" I came in the store to buy oil, filters sparkplugs for my 02 XL1200. Seen the most unusual bike I had ever seen It was the new XL 1200 Low threw a leg over stood it up leaned it both directions . Had a big smile on my face & hollored Customer needs assistance. Met Don Asked him questions about the bike Answerd me satisfactory . I ordered the bike, He introduced me to the parts lady We decked it out with everything I had ever wanted on a bike, within two weeks I was on my brand new 1200 Low Decked out with everything including the eletric hand grips in my favorite color, Cobalt Blue. Everyone in this store is fantastic. They will go out of their way to make sure you are a happy customer . They make you feel like family. "

By: Anonymous Udall,KS

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"Lisa and the whole service department team did an outstanding job on the recent work that was done on my bike. Although I brought my bike in right in the middle of the move from West Wichita to the new location, I was still shown excellent customer service all the way. At all times I was kept up to date on the progress, they communicated well with me as well as my insurance company and I got the impression that quality, perfection and an eye for detail were the most important thing to everyone involved on the work being done. You can know and believe that this is one customer who will be singing the praises of the great TEAM you have at Alefs. Thanks to all and Great Job!!!"

By: Ken Sedgwick,KS

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"had great time with don walker and others while making my purchase thanks alot having great time on the bike"

By: ADRIAN Halstead,KS

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By: Tim Wichita,KS

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"I've seen nothing but major improvements since Alefs took over M/C HD. Better Service in all dept.s, from the parts counter, clothing and serviceing my ride. Very friendly and helpful staff in all dept.s. The new store is great, its finally time that the Air Capital has a dealership that seems to want to support the riders of HD's motorcycles. My dealings with Alefs has been great and I now deal with them instead of going all the way to K.C., Mo. where I bought my machine at."

By: John Wichita,KS

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"WOW! What a beautiful store you have. How proud we can be of our Harley Davidson in Wichita! Just think, I use to travel to other states to find a "nice, large" harley store! Now I can stay home and shop for great clothes!!!!!! THANK YOU "

By: Rachelle ElDorado,KS

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"I was very pleased with the level of service. It was obvious I was a valued customer."

By: Laramie Valley Center,KS

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"I went into this store looking for a part for my dad. I had no idea what it actually was that I was looking for. I was in there for about fifteen minutes & the friendly guys there had everything figured out for me! Needless to say, I now have the perfect Christmas gift for my Harley guy!"

By: Amy Wichita,KS

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"Visiting your dealership after not riding for many years proved to be a great experience. Don Walker took me under his wing and answered my many, probably dumb, questions and made me feel right at home. My purchase of a used Sportster was a very positive experience and your entire staff have been more than helpful in every aspect."

By: Karl Wichita,KS

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"Just a quick comment to let you know that the Service Department performed flawlessly during the recent maintence on my motorcycle. Everything was perfect, everyone freindly and helpful, and the bike was spotless when returned to me on time. I just wanted you to know that this is what every customer wants and you delivered. Thank you!"

By: Anonymous Wichita,KS

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"I was looking for a second Harley and visited with Don Walker about an 06 Night Train. I left drooling but no sale. About a week or to later, I recieved a call from Don were he told me about a special Alef's was having and I returned. I bought the bike and love it. Kudo's for Don for making me aware of this special when he didnt have to. We all know Harley's sell themselves, but Don went the extra step to let me know. Thanks Don. P.S. Love Alef's new store... "

By: Donald Arkansas City,KS

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"I was extremely pleased with the way I treated by all of the employees. Don Walker was my salesman. He was not pushing me to by a bike but was always around to answer any questions I had. Thank you Don. Jim Daily"

By: Jim Wichita,ME

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"The staff was very knowledgable, and respected the fact me and my wife had just starting looking into another purchase of a Harley. The sales staff was not pushy, and showed us alot of the new 07' bikes. We will purchase our next bike from your dealership, not because it's close, you are very down to earth. Thank you for a great experience at your dealership. Our next purchase is planned in May of 07', and it will be a Heritage Softail classic, hopefully you will have the color we like, if not we guess we can order it. Thank you, Jeff Kirkbride "

By: Jeff Oxford,KY

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"The staff takes care of all my needs and actually cares, special order items area a breeze. "

By: Andrew Wichita,KS

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"I love my 2006 heritage softail classic.You have alot of great folks working for you all!!!!I can't wait till you grt the dealership open!!! the new location will be alot better in my opinion!! thanks brian simmons"

By: brian rose hill ,LA

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By: Dan Wichita,KS

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"Thanks to your dealership and especially to the service department. It was 2:00 PM Friday, July 14 I was in McPherson about an hour north of your dealership, when I noticed my rear tire needed to be replaced. I was near 3,500 miles of a 4,500+ mile trip and on my way to my Granddaughters 4 birthday. Since I had lost my voice I could not call your service department directly. I called Barbara back home in Houston, she called your dealership and after explaining my dilemma she was put in contact with Joel who stated they had a rear tire for my �05 Ultra and would try to get it put on the same afternoon. When I arrived at Alefs Joel took personal care to see that my Ultra was soon in the shop being serviced. Not only was the tire changed, a weeks worth of bugs and dirt from 7 states had been washed from my baby and all before 5:00 PM. Thanks to all who helped service my Black Cherry �05 Ultra. "

By: Terry Houston,TX

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"We want to send a great BIG thank you to Matt Bates in the service department. Matt is always friendly, helpful and willing to go the extra mile. Matt is a GREAT addition to the Alef's family. Thanks again Matt. Mark and Rene"

By: Mark and Rene Augusta,KS

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